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[Visitor Hub] Import Visitors

Learn how to import visitor data to Visitor Hub.

Written by Krasto Milchev

In OfficeRnD Flex and Workplace, you can import visitors with a few clicks. This is very useful if you have an upcoming event or job interview, or if you used to track this data on a different platform and want it all in one place.


Import visitors

To import visitors to Visitor Hub, follow these instructions:

  1. Open the Admin Portal and go to Visitor Hub > Visitor Log.

  2. Click Import.

  3. Download the template and fill in the data.

    • Visitor Name (mandatory)

    • Visitor Email

    • Arrival Time (mandatory) – must consist of date and time.

      The format depends on your device's regional settings. If unsure, export your visitors and check the date/time format.

    • Check-Out Time

    • Host Name

    • Visitor Phone Number

    • Visitor Company

  4. Select Send invitation emails to all imported visitors if needed.

  5. Click Upload your file. You will be informed if the data isn't in the right format.
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